I almost gave this cruise a five star review except for a few tiny niggles. And they were: 1) the shower: how difficult would it be to fit hand held showers? 2) the entertainment director who’s obviously been imported from Butlin’s 3) the hairdressers who have insufficient experience 4) the IT which is ludicrously expensive. But the pros definitely outweigh the cons. The ship is elegant and stylish; the cabins are a decent size as are the balconies; the food is good; the crew are very helpful; the lectures are excellent; the entertainment is OK save for the attempt at panto which was cringe making and embarrassing. Very few children. But many passengers travelling alone. No waiting for the lifts and they were all working. Great that bridge was available and well attended. Embarkation and disembarkation were perfect. No waiting, no congregating. Yes there was an outbreak of Norovirus but the crew went into action immediately with disinfectant. I would certainly recommend this cruise but try organising your own shore experiences as Cunard’s are costly.

This is our second Cunard, Queen Victoria cruise in December, the first taken 2 years ago so I feel I can compare them. Our embarkation was very quick and straight forward. Our outside cabin was clean and spacious; it had plenty of hanging space but lacked shelves. The bathroom was bright and had plenty of top quality products - shampoo, shower gel etc. The only problem was that there was no shelf to have them on while showering so we had to resort to putting them on the floor which wasn't ideal and certainly a safety hazard while the ship was moving. We did have a problem with the drainage of the shower causing overflowing and it was fixed on a second attempt. We had dinner in the restaurant but after a few evenings we decided to eat in the buffet for all our meals. Mainly because we didn't want to sit for about 2 hours for a meal. The food was plentiful with a huge choice and we hardly eat the same thing whilst on board. In comparison to my last cruise 2 years ago Cunard have upped their game when providing Vegan options. Two years ago there were rarely hot vegan options in the buffet for lunch and evening meal but this time I was spoilt for choice - Well done Cunard! Throughout the day we were had a variety of activities to enjoy as well as the beautiful rooms to read and relax in. We were never bored and loved the quiet and elegant settings with the Christmas decorations. I wasn't a fan of the entertainment staff wearing their own clothes- I would have preferred them wearing some kind of uniform so you can identify them around and about the ship. Evening entertainment was hit and miss. Some of the shows by the Cunard company were a bit old fashioned and cheesy but the guest performers were very good as well as the various singers, groups and musicians playing every night in different venues. As we had OBS we took some of the ships excursions which were very good and definitely not a "buying trap" as seen in other cruise excursions we have done in the past. We found some of the staff rather indifferent, rarely smiling and just doing their job (bar staff and lunch stewards) this is in comparison to our previous cruise experience when we were overwhelmed by the staff service. The presence of the Spa staff standing by the lifts to promote their products and services everyday was annoying and we believe if their prices of treatment in the Spa were nearer to a normal price we would have used the it. All in all the cruise was enjoyable yet I won't be rushing to book another cruise as I felt the service was not as good as other cruise lines we have used.

This is our second cruise, we previously did a 4 night cruise on Queen Mary 2 to Hamburg and back. We chose to travel Britannia Club this time as it offers a second a la carte dining menu in the evenings in addition to the main Britannia daily menu. We are a younger couple so we were already expecting the majority of other passengers to be much older than us although there were other couples around our age onboard as well. We chose an A1 grade room with a larger balcony towards the centre of the ship, it was almost perfectly located for everything onboard. Boarding We arrived before baggage check in opened as we travelled South from the Midlands by train, there is a direct service from the East Midlands to Southampton each day so it seemed the perfect service to use, the only downside is arrival into Southampton is just before 1100. We waited outside the terminal for a few minutes and then baggage and check in opened, we joined the priority queue, which seemed rather like the "Speedy Boarding Pass" sketch from Come Fly With Me, everybody was priority! Once checked in we spent about 30 minutes in the terminal and we began boarding the ship not long after 1200. We made our way to our room and everything was all set up to recieve us. We went for a quick bite of lunch in the Golden Lion and returned to our cabin around 1400, our steward had kindly moved our cases into our cabin for us. Cabin The cabin was well appointed, the carpet itself maybe looking a little bit tired after years of use but it was all kept as clean as can be by our wonderful steward Cloria. She kept us stocked up with water and coffee pods, and even tidied our shoes up for us as we are prone to leaving items cluttered around the place. The balcony was huge and whilst the front end gave us superb views towards the front of the ship I was also aware it would be overlooking other people so I didn't wish to feel like I was intruding on their space so I tended to do my best to avoid standing where they could see me, and sat further back in where I was also given privacy from others. Britannia Club restaurant We were seated in the middle of the restaurant which was roughly what I was expecting, it was busy service most nights however with the later start time than the early Britannia restaurant seating it meant some of the other guests around us struggled to eat and make it out in time for the 2000 show, however the waiters were very good at trying to push their service through to get them out of the restaurant in time for them to make it to the theatre. Our waiter was Rowen and the Maitre'd was Paula, and both made the experience wonderful from start to finish with attention to detail from both throughout the voyage. Paula in particular could be seen most evenings with a tower of flame from the flambe trolley. Rowen was also generous with the cheese trolley as well much to my delight. Food was always good and we took advantage of the a la carte menu on a few occasions when the daily menu didn't provide an item to our liking, most evenings we had a starter, soup, main and dessert so our dinner took upwards of 2hrs and on occasion got closer to 3hrs, but we delighted in spending our time in the restaurant and enjoyed not feeling like we had to rush or skip a course because the table was needed for somebody else. We also enjoyed getting to know the staff in the restaurant and them getting to know us, it felt like the premium we had paid for Britannia Club over Britannia was well worth paying for the restaurant alone. I think the only bad meal we experienced was when my partner had ordered a rare steak and it arrived well done, with mushrooms close to being charcoal. Our waiter was unhappy with this production from the kitchen and asked us to let him take it away for a new one, but my partner persisted that it was ok and ate it as he didn't wish to wait any longer for the meal and it was close to the end of service. Commodore Club We had enjoyed the Commodore Club on QM2 so we knew we'd probably like the one on Queen Victoria as well, however we quickly realised we preferred the QV version with the much bigger windows, and far greater number of seats. We found we made a beeline for the Commodore Club from around 5pm each night until 7pm when we'd head for dinner. Most evenings around these times the cocktail pianist Craig Edwards was tinkling the ivories for lengthy 45 minute sets and his music really did make the atmosphere so pleasant. We also enjoyed the soothing sounds from Pierre Eugene as well who was usually present later in the evenings. Drinks were efficiently served and the staff here were also incredibly pleasant with two outstanding chaps Alvin and Oliver always on hand to take our orders. Other venues We didn't really use the Queens Room except for afternoon tea twice, it's a nice venue onboard the ship but we found service from the sommelier at afternoon tea to be nonexistent, he seemed to wander down one aisle asking if anybody wanted champagne but then didn't come down ours, and then did his best to melt into a corner whenever we tried to get his attention. The only other occasion we visited was one evening after a meal we thought we'd try it out and again seemed to struggle to get the attention of any waiters for a drink, so gave up and moved back to the Commodore Club. The Golden Lion we visited a few times, all for lunch in the afternoon during port stops when we'd found our way back to the ship early. Service was always prompt and friendly, no complaints here, and it at least looks more like a pub than the version on the QM2. Food was very good when we ate however it's a shame to see some of the items now have an upcharge, an idea imported from Queen Anne. The Chart Room was another popular venue onboard and we would spend time here during the day and evening, service friendly and prompt, and I liked the two different daytime and evening menus with different cocktails in each. The Lido Buffet appears to have been taken decor from a 1990s British Home Stores. I don't really like buffets, and I found the food to be average, but there's only so much you can do with food that sits underneath a lamp. Selection didn't seem to be the most amazing however it is quite a large area, and it is also somewhat chaotic so I usually got fed up with other guests getting in the way to bother trying to find anything more than "something that will just do". Cleanliness was good here and staff were on hand to ensure you were sanitising your hands on entry to the area. But it is just a buffet, and I will never like them. We also didn't choose to use any of the alternative dining options, we had enjoyed The Verandah on QM2 and had we felt the need to we would have used it on QV, but the food in Britannia Club was good enough to keep us satified. We also didn't go to any of the theatre shows in the evening as we were usually busy eating for the 2000 show, and we were usually getting ready for bed or in a bar for the 2200 show. There was a lot of variety on offer but none of it gave us that big wow factor that drew us to it. We did however attend some of the Insights lectures, including the ones from Jennie Bond and Jonathan Haslam, both were very interesting speakers. We also took part in the Behind the Scenes tour which we found incredibly interesting, we were taken backstage underneath the theatre, into the ships laundry, through to the engine control room, into the catering stores, and the main Britannia kitchen, and finally up to the ships bridge. The experience lasted around 3hrs and whilst very expensive at $120 per person it was something we both thoroughly enjoyed. Other passengers We met a huge variety of other passengers onboard, including a single traveller at the age of 97, down to a lovely young couple our age and a few young families with kids. Overall most passengers seemed to be around the 55 to 75 spectrum and male/female couples so we probably stood out quite a bit being mid 30s gay men, not that anybody showed it. There were only one or two passengers who seemed determined to find a problem to spoil their holiday with, including one lady who seemed irate that her beer had been poured with too much head on it, and the Captain hadn't personally checked in on her in the aftermath of such an "outragous" incident. There was also rather a lot of coughing going on during the voyage which impacted on me when I felt rough for a few days halfway through. Luckily it didn't seem to be more serious than this but it goes to show how easily something can spread onboard through one or two careless coughs and sneezes. The Crew Without exception I don't think we found a single member of staff who didn't seem happy, including down in the laundry with the staff who don't see any daylight during the shift. From Captain Connery to the lower grades everybody seemed friendly and welcoming. We commented on this one evening with some other guests in the Britannia Club dining room and they also agreed that the ships company seemed to have become a close knit family who enjoy working on the ship and with each other. As a passenger you felt this. We also took the time to nominate some of the crew who made our trip special for the 'Star' awards. Disembarkation Sadly all cruises have to end, and we arrived in Southampton with a nice clock change giving us an extra hour in bed, we had been allocated an 0910 departure however a quick visit to the Purser's desk changed this to an 0810 departure. We arrived in the Grand Lobby at 0808 in time for door to be opened for everybody who wasn't taking all of their luggage off by themselves. It was a gentle flow of passengers and we were in a taxi within 5 minutes of stepping off the ship. Will we be back? Absolutely, whilst onboard we booked another cruise to take us to the Canaries in 2026. We booked the same cabin, so we are hoping our crew remain the same next time we are back.

As a little bit of background; this is our second Cunard cruise, our first experience was Queen Anne which we thoroughly enjoyed, so much so we booked her again for 2025 and 2027. We had a little apprehension for Queen Victoria, but having just disembarked from a short 4-night cruise to Cherbourg and Bruges I can say we're firm fans and are very much looking forward to boarding her again in 2025 for Voyage Du Vin. Boarding was quicker, simpler and more enjoyable for this voyage (plus a lovely festive band playing in the terminal), we were through the terminal and onboard within about 20 minutes and straight to The Golden Lion for a quick lunch (hybrid menu between old and new), checked our dining table in the Britannia Restaurant, booked the spa pass and sorted a few admin things with the pursers desk. Sailaway past Queen Anne was great fun with a lovely crowd on Deck 10 for the "horn exchange". The ship is beautiful, and exceptionally well maintained. Décor will always be subjective, and we have tried our best not to compare the ships and take them individually, but we thought she was beautiful in most spaces. There are spaces no longer fully utilised, or in need of refresh, but I expect these will mirror the changes being rolled out to Queen Elizabeth. We loved exploring and the atmosphere onboard. She is elegant and well loved. Food was consistently great - the one comparison we both made was how much better value and quality La Piazza and Riviera were in comparison to Tramonto and Aranya on Queen Anne (comparatively the same concept - extensions of the buffet and similar price points). These easily surpassed those equivalents on Queen Anne. Tablecloths in use, along with new crockery, it was the best service on those two nights as well. Would prefer those be pushed back to Queen Anne rather than the other way around. The main dining room was stunning. Steakhouse at the Verandah has had the Sir Samuel's menu, uniforms and tableware rolled out. It was as good as it was on Queen Anne. The only thing we didn't enjoy in Steakhouse at the Verandah were the squishiness of the booth seats - I'm short enough as it is and I practically sank! We enjoyed The Winter Garden, Chart Room and Commodore Club the most I think. Yacht Club was a mixed bag - occasionally full of energy, other times disappointingly quiet. The spa was a lovely warm escape from the chill on deck and after exploring Cherbourg and Bruges. The Queens Room had a great mix of entertainment, and we very much enjoyed the Silent Disco on the first evening - as did most other passengers given how packed the dance floor was. Entertainment was varied and enjoyable, as well as an unexpected evening with Aled Jones performing Christmas carols and The Snowman. We'd discovered this was part of the entertainment by accident and enquired about booking a booth in the theatre as soon as we'd boarded. That itself was a wonderful and special experience. There were a few grumbling and unhappy passengers we came across, but on the whole everyone seemed happy, jovial and in the festive spirit. The crew were exemplary - particularly Edison and Ramon. Both of whom surpassed our expectations. Ramon also kindly arranged for the captain to sign some postcards I'd designed as keepsakes for my husband for his voyages. Our cabin was spacious (Deluxe Inside), clean and well kept throughout the voyage. Great storage, comfortable bed and perfect for what we needed. Bending down for the shower was an unusual experience and the shower curtains are not great but it was adequate and didn't put us off wanting to come back onboard Overall, we loved our short time on Queen Victoria and can't wait to board her again next year.

Queen Victoria V428 - Lisbon, Funchal & The Canary Islands From the outset, let me say we had a great time on Queen Victoria as we cruised southwards away from the cold UK weather at the end of November 2024. A bit of background. We have enjoyed 20 cruises on various lines and this trip was our first longer cruise on Cunard, the first being a 4-nighter on QM2 to Hamburg in Princess Grill several years ago. We are early retirees in our late 50s and this was our first cruise since 2019 on HAL’s Koningsdam. On this occasion, we booked a Britannia balcony cabin on deck 4 aft, above the Britannia dining room. We chose this primarily for the larger balcony but also found it very convenient for getting to the Lido on deck 9 and the restaurant below. We were pleasantly surprised at the good upkeep of the cabin and the ship in general, after some of the less than positive reviews, and I'll summarise our thoughts as follows:- Boarding We had an arrival time of 3.15pm but arrived at the terminal car park at 2.30pm. It was 3°C in Southampton. Luggage dropped off, check-in completed and through security. We were in the Lido just before 3pm. A later arrival time clearly works for avoiding queues if you're not fussed about lunch. Cabin Looking slightly dated in areas like the wardrobes and TV but still quite smart with sufficient storage for our needs. The bathroom was fine and the shower curtain did not stick. There were issues with the WC which often required several attempts to flush successfully and the shower tray was very slow to drain. Our cabin attendant was very pleasant, responded quickly to any requests and asked about our day when he saw us in the corridor. We were lucky with neighbours as we heard nothing from either side the entire trip apart from quiet voices on the balcony. Neither did we experience any noise from the Britannia restaurant below. Both the cabin and corridor did suffer from some unpleasant odours from time to time. We noticed a similar smell out on the aft Prom deck below us where there were some large vents. Room service Used daily for breakfast and several times for lunch and afternoon tea. Always arrived slightly earlier than requested in the morning and the cooked breakfast offering was excellent and still hot. Over-easy eggs were, without fail, perfectly cooked with runny yolks. At other times of the day, orders arrived within 10 minutes of phoning, always with a smile. Britannia restaurant We chose Open Dining as this is what we are used to on other lines and we thought all the food was very good for a main dining room. I found making reservations on MyVoyage to be very easy. On the six evenings we dined there, booked for 8 or 8.15 the previous night after a glance at the next night's menu outside the restaurant, a table was always available immediately. Never a problem obtaining a table for two, though some are very close together, so I always asked for a separate one. One thing to note is the engine vibrations are particularly strong at the back of the restaurant on deck 2, though after a while we got used to it. Always friendly service, if a bit rushed at times, and we found the food to be of good quality and presentation. Gala evenings There were 3 gala evenings during the cruise and people certainly made an effort. The Britannia Restaurant was full of tuxedos and glamorous dresses and the other themed nights saw plenty of masks and feathers. Dinner certainly felt more of an occasion than usual. Lido restaurant We ate in the Lido the other evenings, getting there by 8.30 so it was pretty quiet and not as chaotic as we witnessed earlier in the day. The food was excellent, a good choice and always hot with very hot plates provided. The only disappointment was the selection of desserts (mousse, sponge, jelly). Golden Lion We did try to have dinner in the pub one evening, but at 8.15 they had already run out of “Pie of the Day” and it was too noisy for us as the quiz was still on. Queen's Room Afternoon Tea A lovely space in a traditional style with natural light from both sides. We attended the sea day piano recitals there which were conveniently held just before the afternoon tea service, so on our chosen day we were already sat at a quiet table for 2, thus avoiding the rush for seats or having to queue. It was great fun with plenty of sandwiches, cakes and warm scones, clotted cream and Tiptree jam served by uniformed waiters, but once was enough for the experience. Theatre We loved the theatre. It's a proper theatre and not a glamorous cinema like many ship theatres today. We tried a couple of boxes during non-chargeable events and I didn't enjoy the glass screens which caused reflections. We soon discovered a set of 2s at each side with perfect views and no moving required. These were our go-to seats and those of the mother/daughter in the two seats in front, it seems. The shows we attended (Forever Tenors and Georgina Jackson) were very good with not too much audience participation. We passed on the comedian. The lecture series included several by ex-BBC correspondent Martin Sixsmith giving his view on the Russia/US position and his book/film Philomena. Both were extremely interesting and entertaining. The ship’s company shows were OK but I felt some of the female singers were rather screechy and they should have avoided strangling well-known classics. Unfortunately, the final ship’s company show was cancelled due to technical issues. Whilst I appreciate this entertainment is included in the fare, I do think a cut-off time could be introduced whereby they close the doors 10 mins after the show starts. On several occasions latecomers were arriving up to 25 minutes in, asking people to move or wandering around looking for seats, causing quite a distraction. Given most seats were taken well before the show began and most people made the effort to get there in good time, I don't think this is unreasonable. Grand Lobby One of our favourite spaces, especially in the evening, listening to the string trio or the cocktail pianist. And unlike the larger and more open atriums on other ships, it always felt intimate. I was surprised at how quiet it often was, even with passengers around. Deck space There were plenty of sunbeds and chairs available, even on the warm/hot days, though given the cruise demographic, I imagine a percentage didn't sit out on deck. The aft was very popular, arranged as it was like a beach club, with rattan sofas and armchairs and plenty of dining space for the Lido Grill and its fabulous burgers. Gym The gym was good for this particular sailing as it was never busy. It has the necessary running/weights equipment and a decent exercise area. However, I can imagine it getting crowded on a cruise with a younger/more active contingent. Other passengers As mentioned above, this itinerary clearly appeals to older travellers and we were easily at the younger end of the spectrum, even at 56/57. We had a similar experience on the same itinerary with Celebrity several years ago at the same time of year, but this sailing was older still. We saw a couple of children once and then never again but I was surprised to see several babies, who were out and about, even in the evening. We were fairly cocooned in PG on QM2, so I hadn't appreciated the wide appeal of Cunard. Hearing snippets of conversations, it was clear people on board were from all walks of life and backgrounds and out to have an enjoyable break in the sun in very pleasant surroundings on board. And no drunken behaviour or passenger altercations such as I've read about or seen in recent threads/reviews about Queen Anne. Thoughts We were already thinking about our next trip on Queen Victoria before we'd got home, leafing through the Cunard cruise calendar from the on-board sales office. We liked QM2, but QV is now preferred for its size, theatre, happy crew, excellent food and decoration. After reading reviews and watching YT videos, I doubt QA is for us, looking too much like many other larger ships. I just hope Cunard/Carnival do not decide to “update” QV after the QE refurbishment and turn her into a mini QA.