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Login Indulge aboard Rotterdam Pinnacle Class sophistication with fine dining, award-winning service, superb accommodations, and captivating entertainment.
We had a lovely cruise! It was our first time sailing Holland America and we thought this was one of the best laid-out staterooms we have ever had. We were in an ocean view stateroom; after unpacking completely for the week, we had 4 unused drawers! The only drawback was my suitcase wouldn't fit under the bed (Dimensions: 29"x17.5"x13" and 10.8 lbs.). But it fit in the closet with no issues. And the loaner umbrella was a nice touch. The food was good, but is what brought the rating down to a 4 for us. We found food temperature to be inconsistent in the buffet (my chicken cordon bleu was cooked through, but just slightly over lukewarm), and they were not prepared for the response for tea on the first sea day. While I appreciate everyone doing what they could so everyone could attend, the tea tray only included on of each offering - but was provided to serve two people. We enjoyed most of the specialty restaurants: Tamarind was amazing! The food and service for the Italian restaurant were amazing - but were marred by the setting. It's located in the entrance to the buffet and does not have solid walls protecting it sound-wise. (While it was wonderful to see how friendly the crew and passengers were - the noise diminished the ambiance of the upcharge restaurant.) The itinerary was great - loved Invergordon and Isafjordur especially.
We booked an Inside aft cabin deck 6. Cabin was in very good condition except for worn, grubby carpet. Sufficient wardrobe space.. Bed was very uncomfortable and both of us ended cruise with back pain. Lots of movement in aft cabin and would not book one again. We loved the inside cabin. Food was good and plentiful in Dining room and Lido. Pinnacle lunch was underwhelming. Server forgot our desert order. Guest services staff were not very helpful and were not truthful with information on holds on our cards. They debited my account with extra money and have held funds on my cabin mate’s card 4 days after we disembarked. My funds were released as I finalised my account pre disembarkation. The staff were not truthful about my cabin mates funds being held. We will not cruise with HAL again. Cunard were upfront about holds and funds were reverted a day post cruise disembarkation.
The cruise from the start had its ups and downs. Starting when they used the wrong picture for our onboard card after we told they they had . Our cabin had a fantastic balcony but being situated over the galley was not a good experience. The noise from the galley continued till after 10PM each evening and then started again in the early AM. Our fault totally for not realizing that it was underneath. The motion detector night light was terrible. just moving in bed would trip it and that would go on all night. Dinner in the MDR was good for the most part. We are not foodies so some of the food wasn't something that we would be impressed by. Some nights it came out just warm. The entertainment was very good and we really enjoyed the crew talent show. The excursions were hit and miss. We did 4 HAL excursions and only one we would say was really good.
Refined amenities and our signature Mariner’s Dream™ bed grace each elegant stateroom offered by Holland America Line. Most of our spacious cruise ship rooms are ocean-facing; many have teak-lined verandahs for dining alfresco or sunbathing in private.
Wet your appetite for delicious new tastes and engaging interactive culinary experiences on board.
Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many- or as few- as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream- do everything, or do nothing at all.
Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.
Holland America Line's youth activities program, Kids Club, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties.
Note: Kids Club is not offered on cruises of 25-days or longer, including all Legendary and Grand Voyages. We will offer a selection of children’s activities throughout these longer voyages for any children who may be onboard.
Safety Comes First
Safety is our primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Kids Club unless attending to a special-needs child.
Please note: During voyages with a high number of families onboard, we will make all efforts to accommodate interested parties. However, participation in our program cannot be guaranteed. Hours of operation may change to better serve our guests.
